Last updated: October 2025

1. Introduction

At Home Harmony Store, we understand that receiving your gear promptly and in perfect condition is as important as the quality of the products themselves. This Shipping Policy outlines how we handle the delivery of your orders, from processing to your doorstep.

We're proud to offer free international shipping on all orders to our supported countries, with no minimum purchase required. Delivery timeframes and terms are outlined below.

This policy applies to all products purchased through our website at www.homeharmonystore.com.

2. Countries We Ship To

2.1 Australian Deliveries

We deliver to all Australian states and territories, including metro, regional, and most remote areas.

2.2 International Deliveries

We currently ship to the following countries:

• Europe: Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom
• Asia-Pacific: Hong Kong SAR, Israel, Japan, Malaysia, Singapore, South Korea, New Zealand
• Americas: Canada, United States
• Middle East: United Arab Emirates

Important: We only ship to the countries listed above. If your country is not listed, we unfortunately cannot process your order at this time.

3. Order Processing Times

• Orders are processed within 1–3 business days (Monday to Friday)
• Orders placed before 2:00 PM AEST are typically processed within 2 business days
• Pre-order or custom items may have extended processing times as shown on product pages
• Processing begins once payment is confirmed and inventory is verified

4. Shipping Times and Methods

We work with reliable international shipping partners to ensure your order reaches you safely. Delivery times vary by destination and local customs processing.

4.1 Estimated Delivery Times

Delivery estimates by country will be provided at checkout and may range from 5 to 20 business days depending on your location.

Country	Shipping Method	Estimated Delivery Time
Australia	Standard	8 –14 business days
Austria	Standard	10–18 business days
Belgium	Standard	10–18 business days
Canada	Standard	7–15 business days
Czechia	Standard	10–18 business days
Denmark	Standard	8–16 business days
Finland	Standard	10–18 business days
France	Standard	8–16 business days
Germany	Standard	8–16 business days
Hong Kong SAR	Standard	8–16 business days
Ireland	Standard	8–16 business days
Israel	Standard	10–20 business days
Italy	Standard	10–18 business days
Japan	Standard	10–20 business days
Malaysia	Standard	10–18 business days
Netherlands	Standard	8–16 business days
New Zealand	Standard	7–15 business days
Norway	Standard	10–18 business days
Poland	Standard	10–18 business days
Portugal	Standard	10–18 business days
Singapore	Standard	8–16 business days
South Korea	Standard	10–18 business days
Spain	Standard	8–16 business days
Sweden	Standard	8–16 business days
Switzerland	Standard	10–18 business days
United Arab Emirates	Standard	12–20 business days
United Kingdom	Standard	7–15 business days
United States	Standard	7–15 business days

Important Notes:

• Delivery times are estimates and may vary due to customs processing, local courier delays, or peak seasons
• Remote or rural areas may require an additional 2–5 business days
• During peak periods (holidays, sales events), delivery times may be extended

5. Delivery Locations

We deliver to:

• Residential and business addresses
• Parcel lockers (where available)
• PO Boxes (for smaller items only, subject to carrier restrictions)