Last updated: October 17, 2025

Home Harmony Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Home Harmony Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including payment details and transaction information.
• Account information including your username, password, and preferences.
• Transaction information such as items viewed, purchased, or returned.
• Communications with us including inquiries or support messages.
• Device and usage information including your IP address and browser data.

Personal Information Sources

• Directly from you when you use or interact with our Services.
• Automatically through cookies and other technologies.
• From our service providers who assist in processing data.
• From partners or third parties who support our operations.

How We Use Your Personal Information

We may use your personal information for purposes such as:

• Provide, tailor, and improve the Services: to fulfill orders, process payments, manage accounts, and deliver products.
• Marketing and advertising: to send promotional communications or show you relevant ads.
• Security and fraud prevention: to protect our users, prevent unauthorized access, and detect suspicious activity.
• Communicating with you: to respond to inquiries or provide customer support.
• Legal reasons: to comply with laws, respond to legal requests, or enforce policies.

How We Disclose Personal Information

• With Shopify and vendors who perform services such as payment processing or fulfillment.
• With business or marketing partners for promotional activities.
• When you authorize us to share data or connect your account to third parties.
• With affiliates or in business transactions like mergers or acquisitions.
• To comply with legal obligations or enforce our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes certain personal information as part of providing its platform. Shopify may process information in other countries and uses it to support merchant operations. In some cases, Shopify acts as the data controller for these processes.

Third Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for their privacy or security practices and encourage you to review their respective policies.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority. If you believe your child has provided us personal information, contact us to request its deletion.

Security and Retention of Your Information

We use reasonable security measures but cannot guarantee absolute protection. Information transmitted online may not always be secure. We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights and Choices

Depending on your location, you may have rights such as:

• Accessing, correcting, or deleting your personal information.
• Receiving a copy of your data in portable format.
• Opting out of targeted advertising or limiting certain processing.
• Withdrawing consent where applicable.

Complaints

If you have concerns about our data practices, please contact us. Depending on your jurisdiction, you may also contact your local data protection authority.

International Transfers

Your data may be transferred outside your country of residence. When data is transferred from the EEA or UK, we rely on legal mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected by a new “Last updated” date at the top of this page.

Contact

If you have questions or would like to exercise your rights, contact us:

Email: hello@homeharmonystore.com
Address: 399 Ewingsdale Road, Byron Bay, 2481 – NSW – Australia
Phone: +61 411 050 006
Business Hours: 9:00 – 18:00 Monday to Friday